Return & Refund Policy

At Gunner Woodworks, every product is custom-made to order specifically for you. Because of the personalized nature of our products, we are unable to accept returns or exchanges for items due to customer errors, including incorrect personalization, sizing, color selection, or change of mind after an order has been placed.

We encourage you to carefully review all personalization details and order information before completing your purchase.

If We Made a Mistake

If your order arrives with an error caused by us, is damaged during shipping, or contains a manufacturing defect, please contact us within 7 days of delivery at info@gunnerwoodworks.com with:

• Your order number
• A description of the issue
• Clear photos of the product and packaging (if applicable)

If the issue is determined to be our responsibility, we will work with you to provide an appropriate resolution based on the circumstances.

Cancellations

Because production on custom items often begins shortly after an order is placed, cancellation requests can only be accommodated if production has not yet started. Please contact us as soon as possible if you need to request a cancellation.

If you have any questions about your order, we're always happy to help. Please contact us at info@gunnerwoodworks.com